IT asset maintenance
Extend the lifespan of your IT equipment with our maintenance offer
The maintenance of IT equipment (smartphones, PCs, laptops, tablets, etc.) represents a crucial challenge for companies wishing to extend the lifecycle of their equipment and regain control of their IT deployment. The maintenance of mobile equipment represents a major challenge:
- Economical: repairing equipment is less expensive than replacing it.
- Operational, by extending the lifespan and homogeneity of your fleet
- Environmentally-friendly, by avoiding the consumption of replacement equipment.
- Secure, by centralizing the maintenance of your equipment with a qualified partner, you ensure RGPD compliance for the protection of your data.
gained on average over the life of your fleet
A centralized repair process for controlled quality
As a specialist in the maintenance of professional IT equipment, we offer fleet managers all the transparency and security they need to repair their faulty mobile and office equipment.
online
identification by IMEI / serial number
with audit report on GreenDesk
(LCD panel, chassis, battery, keyboard, components)
destruction of motherboard and WEEE recycling
Shipping and invoicing
Simplify the repair of your IT equipment with Remober
Remober’s no-obligation, no-quotation repair service complements that of your operator or wholesaler.
We intervene throughout the lifecycle of your fleet, with a repair service that brings you a solution before your next renewal. You won’t have to invest in new equipment that will have to be uninstalled.
one-stop shop
A one-stop shop for multi-range, multi-brand and multi-generation equipment
Tracking & tracing
CMMS platform for real-time tracking of your operations
Guaranteed repairs
with OEM/manufacturer spare parts
All your maintenance centralized in Lyon
Committed to a local approach, all our repair operations are centralized from our Circular Economy Hub in Lyon.
From its Circular Economy Hub in Lyon, Remober is your single point of contact for all your IT equipment repairs. Our proximity to you means we can guarantee:
- fast turnaround times
- limited environmental impact
- better traceability of your operations
Managing your maintenance operations with Green Desk
In addition to repairs, the maintenance of your mobile fleet can become a tool for control, management and traceability. Remober can help you manage your smartphones and tablets in a simplified and adapted way, thanks to Green Desk.
Designed and developed by and for specialists in mobile fleet management, Green Desk is a unique platform that enables you to monitor and control the management of your IT fleet: take-back, audit, repair, recycling, recovery, etc.
- Detailed inventory of your equipment with status: operational, recycled, under repair…
- Breakdown reporting
- Tracking of operations carried out
- Dashboard with reparability rate, breakdown rate by equipment, model or date…
- Multi-address management (invoicing, delivery)
Protecting your data is at the heart of our concerns
If your smartphones, business PCs or business tablets become irreparable, your equipment is integrated into our end-of-life process: dismantling, sorting of components and recycling via our approved recycling partners. Our technical experts carry out a rigorous end-of-life process, including the deletion of all your BLANCCO-certified data.
To ensure the traceability and transparency of your units, a certificate is provided for each piece of equipment erased or recycled.
Do you repair your own equipment?
Remober offers a computer spare parts sales service for your in-house maintenance departments: PC keyboards, PC tiles, RAM, SSDs…
- catalog of over 30,000 spare parts
- historical know-how to advise you on parts compatibility
- online ordering portal
What equipment do we repair?
Centralize the maintenance of your mobile equipment
Owners of a fleet of company cell phones, Remober offers you an all-inclusive, centralized maintenance package: single repair package, CMMS-based management, transparency of processes, guaranteed repairs….
A single point of contact for repairs to your laptops, desktops, etc.
Desktop computers, laptops, workstations, etc. Remober offers you a simple, centralised repair service to facilitate the maintenance of your professional IT equipment.
FAQ
IT equipment maintenance
All the questions you have about repairing your IT equipment.
Remober has developed a unique tool enabling its customers to gain visibility of their equipment fleets and make repair requests and follow-ups by IMEI or serial number.
The IMEI (International Mobile Equipment Identity) code is a 15- to 17-digit number used to identify mobile equipment. It is unique for each piece of equipment and enables your devices to be identified and traced throughout their lifecycle. For IT equipment other than smartphones and tablets with a mobile subscription, the term “serial number” is used.
The company is responsible for protecting the data on professional devices. To avoid dubious repairs that could jeopardise data security, it is important to establish a framework with clear mobile maintenance processes.
For both end-of-life management and maintenance, businesses need to ensure that they entrust their IT assets to recognised and trusted players. To simplify these processes and facilitate access for all employees, the ideal solution is to opt for a maintenance contract tailored to your needs.
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